Communication Skills Class 9 Important Questions with Answers
These Communication Skills Class 9 Important Questions are carefully compiled according to the latest CBSE syllabus and board exam pattern. The collection includes the most important, frequently asked, and concept-based questions that help you understand how CBSE frames questions while improving your accuracy and performance.
🟩 Short Answer Questions (1–2 Marks)
Q1. What is communication?
Answer: Communication is the sharing of information between two or more individuals or within a group to reach a common understanding.
Q2. Name the elements of the communication process.
Answer:
- Sender
- Message (encoding)
- Channel
- Receiver
- Reply to the sender (decoding).
Q3. Name any four factors that can affect perspectives in communication.
Answer: Four factors are:
- Language
- Past experience
- Feelings
- Environment
Q4. What is prejudice as a communication barrier?
Answer: Prejudice means having fixed ideas about someone. Such ideas may stop a person from communicating openly.
Q5. What are the 7 Cs of effective communication?
Answer: The 7 Cs are:
- Clear
- Concise
- Concrete
- Correct
- Coherent
- Complete
- Courteous
Q6. What is verbal communication?
Answer: Verbal communication is the sharing of information by using words. It is most common method of communication.
Q7. Name the two main types of verbal communication.
Answer: The two main types are:
- Oral or spoken communication
- Written communication
Q8. What is one advantage of verbal communication?
Answer: Verbal communication is easy and quick. It allows people to exchange ideas and get a quick response.
Q9. What is the 3Ps method of public speaking?
Answer: The 3Ps are:
- Prepare
- Practice
- Perform
Q10. What is non-verbal communication?
Answer: Non-verbal communication is the message we send to others without using words. We communicate using expressions, gestures and body postures.
Q11. What is the main advantage of visual communication?
Answer:
- You do not need to know any particular language to understand it.
- It is simple, easy to understand and remains the same across different places.
Q12. Differentiate between a sentence and a phrase.
Answer: A sentence is a group of words that communicates a complete thought. For example – Raju goes to school. Whereas a phrase is a group of words that does not make complete sense. For example – Raju goes.
Q13. Differentiate between close-ended and open-ended questions.
Answer: Close-ended questions can be answered with ‘yes’ or ‘no’ (Do you have a TV at home?). Open-ended questions need more information in the answer (What do you like to watch on TV?).
🟦 Long Answer Questions (3–5 Marks)
Q1. Explain any four factors that affect perspectives in communication.
Answer: The factors affecting perspectives include:
- Language: Incorrect or unfamiliar language can create misunderstanding.
- Visual perception: The brain may interpret what we see differently.
- Past experience: Earlier experiences can affect how we understand a situation.
- Feelings: Emotions such as lack of interest or lack of trust can affect communication.
- Culture: The same sign or gesture may have different meanings in different cultures.
Q2. Explain the 7 Cs of effective communication.
Answer: The 7 Cs are:
- Clear: The message should be easy to understand.
- Concise: Use simple words and say only what is needed.
- Concrete: Use exact words and facts.
- Correct: The information and language should be correct.
- Coherent: The message should make sense and remain related to the main topic.
- Complete: The message should contain the necessary information.
- Courteous: Communication should be polite, friendly and respectful.
Q3. Differentiate between oral and written communication.
Answer:
| Oral Communication | Written Communication |
|---|---|
| Involves speaking. | Uses written or typed words. |
| Can be face-to-face or over the phone. | Includes letters, notes, emails and SMS. |
Q4. Explain any four types of non-verbal communication.
Answer: Four types are:
- Facial expressions: Show feelings such as happiness or sadness.
- Posture: Body position can show confidence and feelings.
- Gestures/body language: Hand and head movements can express ideas.
- Eye contact: Looking at the speaker indicates interest.
Q5. Explain the MINTS rule for capitalisation.
Answer: MINTS is a simple way to remember capitalisation rules:
- M – Months: Capitalise the first letter of months.
- I – I: Capitalise the letter “I” when it begins a word.
- N – Names: Capitalise names of people, places and days.
- T – Titles: Capitalise titles used before people’s names.
- S – Starting letter: Capitalise the first letter of every sentence.
Q6. Explain the eight basic parts of speech.
Answer:
- Noun: Names a person, place, thing or idea.
- Pronoun: Used in place of a noun.
- Verb: Shows action or being.
- Adjective: Describes a noun or pronoun.
- Adverb: Adds meaning to a verb, adjective or another adverb.
- Preposition: Shows the relationship between words.
- Conjunction: Joins words, phrases or clauses.
- Interjection: Expresses emotion.
Q7. Differentiate between active and passive voice.
Answer:
In active voice, the subject performs the action. For example: “Sanjay broke the glass.”
In passive voice, the subject receives the action. For example: “The glass was broken by Sanjay.”
Q8. Explain the four types of sentences according to their purpose.
Answer:
- Declarative/Statement: Gives information or states a fact and ends with a full stop.
- Interrogative/Question: Asks a question and ends with a question mark.
- Exclamatory: Expresses strong emotion and ends with an exclamation mark.
- Imperative: Gives an order, command, request or advice and can end with a full stop or exclamation mark.
Q9. How should you introduce yourself?
Answer: While introducing yourself, you can give information such as:
- Your name
- Hometown
- Job or subjects as a student
- Interests
Q10. What information can be included while introducing another person?
Answer: While introducing another person, we can tell others:
- The person’s name
- What the person does
- How we know the person
- Something interesting about the person
⚙️ Competency-Based Questions
Q1. A student is trying to talk to a friend during a function where loud music is playing. Which communication barrier is present?
Answer: Environmental barrier.
Q2. During a conversation, Aman keeps looking away from the speaker. What non-verbal communication mistake is he making?
Answer: Aman is not maintaining appropriate eye contact.
Q3. A student is listening to a teacher and nods while listening. What does this gesture communicate?
Answer: Nodding while listening can indicate agreement or paying attention.
Q5. During a formal conversation, a student keeps scratching his nose and tugging at his clothes. Why should these actions be avoided?
Answer: Such touch-related gestures should be avoided during formal communication because they are inappropriate non-verbal behaviours.
Q6. A person sees a red traffic light and stops without anyone telling them to stop. Which method of communication is being used?
Answer: Visual communication
📘 Case-Based Questions (5 Marks each)
Case Study-1:
During a classroom presentation, Arjun stands straight, maintains eye contact and smiles while listening to questions. Another student keeps looking away, bites his nails and scratches his head while listening.
(a) What does a straight posture generally show?
Answer: A straight posture generally shows confidence.
(b) What does maintaining eye contact indicate?
Answer: It indicates interest in the person speaking.
(c) What can biting nails indicate?
Answer: Biting nails can show nervousness.
(d) Why should a person avoid looking away while someone is speaking?
Answer: Looking away can make the speaker feel ignored.
(e) Name the type of communication used through body movements and expressions.
Answer: Non-verbal communication.
